NETBITS is a management system that brings ACS, monitoring and customer systems together in one place. Stop switching tabs — get full visibility, faster troubleshooting and diagnostic tools that point to bottlenecks in the network.
ISP operations are fragmented. You switch between ACS, monitoring, customer system and ten other tools just to troubleshoot one line. NETBITS sits on top of your systems and gives you one place to view, search and diagnose.
Use existing ACS, monitoring and customer systems — or let us set up support systems that integrate with NETBITS. No "rip and replace".
TR-069 with TR-098 and TR-181 data models — provisioning, configuration and remote firmware updates of CPE devices.
SNMP, syslog, flow data and health status across links, switches and routers.
Tie technical data directly to customer accounts and contracts — one search hit per customer.
Create and update tickets directly from context — no copy-paste between systems.
Authentication, sessions and IP allocation alongside the rest of the network picture.
Have your own systems? We adapt the communication — REST, SOAP, SNMP, syslog or custom protocols.
NETBITS connects to the systems you already operate. If you have an API, we adapt to it. If your system speaks something else — SNMP, syslog, SOAP, gRPC, file-based exports or custom protocols — we build the adapter. No "rip and replace".
Want to automate configuration of switches, routers, OLTs, ONTs or other equipment? We build provisioning flows tailored to your equipment and processes — from zero-touch deployment to template-based updates.
NETBITS has built-in support for daily operations — cases, projects and inventory. Need a separate system per task? You don't anymore.
Create, assign and track cases directly in context. Link a case to customer, device, line or alarm with one click. History, status and follow-up in one place.
Larger deliveries — rollouts, upgrades, customer projects — get their own space with tasks, progress and assigned resources. Tie cases, equipment and timelines together.
Track routers, ONTs, cables and spare parts. Serial numbers, status, location and who has what. Auto-link equipment to customer, case or project.
All customers, fiber routes, switches and POPs on one map — in real time. Click a customer to see line, switch and fiber info. Outages light up the moment they occur.
Upload existing map and infrastructure data directly. KML, GeoJSON, Shapefile, CSV and more — NETBITS imports most formats without conversion.
Live alarms on map and dashboard. Configure escalation, dispatch via SMS / email / push, and which severity levels wake on-call.
Set up shifts, weekends and holidays. The right person is alerted at the right time, with direct context and built-in customer dialog for fast troubleshooting.
Search by customer, IP, MAC, port or address — NETBITS queries all integrated systems simultaneously.
Run automated tests against CPE, line and infrastructure. NETBITS points to the likely root cause — not just symptoms.
Identify overloaded links and port saturation before customers notice. Baseline deviations are flagged automatically.
One login, one context, one history. Stop jumping between tabs and tools.
NETBITS runs on your own infrastructure — physical servers, VMs, containers or cloud. You own the hardware, we administer the application — installation, updates and day-to-day operations.
What kind of server you need depends on which modules you run and how many customers you have. We dimension that together during setup.
Bare metal, VM, Docker or Kubernetes. You own the hardware and decide where it lives.
Installation, configuration, updates and day-to-day operation of the application — we take care of it.
Customer, network and operational data never leaves your environment. No third party involved.
Requirements depend on modules and customer count. We dimension together.
Need guaranteed response times? SLA is available as an add-on. Without SLA, standard response times apply.
Send error reports directly from NETBITS to us — we have the context immediately.
New versions and security patches are rolled out automatically over-the-air to all customers. No need to schedule or run manual upgrades — NETBITS administers it for you.
Wondering about something, want a demo, or just a friendly chat about how NETBITS could fit your business? Send us a message — we're happy to talk, big questions or small.
We typically respond within 24 hours on weekdays.